The Board is pleased to share that Westwind has created two new non-emergency work order forms within the Owner’s Portal. These forms are designed to make it easier for you to report issues and will also help Westwind track and manage requests more efficiently for the Board’s review.
The two new web-based forms are:
- Landscaping Matters
- Fence Repairs
These forms streamline submissions, reduce the chance of requests being missed, and provide you with an automatic confirmation once your request is submitted.
You can complete and submit the forms directly online. If you prefer, you may also download the form, fill it out by hand, and return it to Westwind by email with a photo, or by mailing it to their office.
How to Access the Forms
Log into the Owner’s Portal and click on the Work Order tab. You will see three options:
General Work Order (Emergency Use Only)
Use this for urgent or emergency issues, such as sprinkler leaks, broken tree branches blocking sidewalks/driveways, fallen trees on rooftops or damaging structures, storm debris, broken lamp posts, or other urgent common-area matters.
Landscaping Matters (Non-Emergency)
For common area landscaping needs (including front yards).
- Do not use it for storm-related matters or emergency items (use General Work Order instead).
- Provide a detailed description and location.
- Photos are required (requests without photos will not be reviewed).
- You can upload documents and photos.
- Drop-down menu options include:
- Turf/Sod damage from snow removal
- Remove dead shrubs/plants]
- Remove dead tree
- Trim/prune broken or dead tree branches
- Remove and replace tree (may be replanted or replaced with alternate materials such as ColoradoScape, as determined by the Board and contractor)
- Tree sapling removal
- Other (mulch, groundcover, ornamental grasses, etc.)
Fence Repair (Non-Emergency)
For routine fence repair or maintenance (not storm or emergency damage).
- Provide a detailed description and location.
- Photos are required (requests without photos will not be reviewed).
- You can upload documents and photos.
- Drop-down menu options include:
-
- Repair/replace loose or damaged pickets
- Gate repair
- Fence leaning
- Replace or repair fence post Repair or replace top rails
- Repair or replace top rails
- Other
We hope these new forms make the process smoother for everyone. If you have any questions, please do not hesitate to contact Westwind.